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People: We mostly dealt with the following:-
DEAN: a most genuine person, committed to getting the project right and a great & knowledgeable problem solver. He worked with us whenever we had a challenge, including on the outside measurements like pathways & drainage even when it wasn’t fully part of the contract. Dean is a “gem”.
FRANK: a very polite, good communicator and on top of variations to the contract, was a pleasure to deal with and very level headed – a good client relationship person and handled everything well within his role.
SUPERVISORS: Chris and Aaron (who handled different stages of our build), were both excellent, skilled and good communicators, with an interest in doing the right thing.
KORI: handled administrative tasks efficiently and professionally, and always friendly. Likewise with Kamilla.
DESIGN: At our start time this was Joel, who is no longer there but we must say we were impressed with the Costa Team’s willingness to build in our own floor plan layout concepts into a practical design with very high standard thermal efficiency and sustainability characteristics. They coped well with our requirements for wider hallways to allow for our custom built bookcases and storage units. They also (Scott, the kitchen guy extraordinaire) fixed problems our ideas were about to cause for efficient set out of appliances and workspace.
There were some, including from a subcontractor who didn’t do what we wanted with external concreting, which could have been a major point of conflict except for Dean’s realistic approach. All perceived problems and issues were addressed with patience and a very constructive attitude, with Dean and Aaron being especially impressive problem solvers. In the end we still got to completion earlier than our target time frame and regard the Costa family as an ethical group that cares greatly for its reputation. We would happily engage them again except we are so happy with the home we now have!
What would you tell others who may be interested in building with us?
What were you looking for when you were looking for the right builder?
Our key search parameters were:
When considering a builder, what concerns did you have?
What did you specifically like about Costa Homes?
Where did we exceed your expectations?
What would have prevented you from using us?
If there is something that we could do better, what would it be?
What could we have done to make your decision easier when choosing a builder?
How would you describe us to a friend or family member?
Would you recommend us to your family and friends?
Jane Williams - Surfside
All the office staff and construction crew were a pleasure to work with – nothing was too much trouble
Don and Robyn Poole
Through the planning and building process Frank Gentile was entirely upfront in explaining costs and keeping to our budget
Costa showed us ways to compromise but still get the design.
John and Tonnie Stephens
We would never think about building with anyone else
Our kitchen is amazing – just the final touches like under mounted lighting and Frank’s recommendation of the stainless steel bench top. I think it’s the best kitchen I have seen.
First time building and was an absolute pleasure!
Really loved the computer generated walkthrough
A big thank you! You all made the overwhelming seem easy.
Richard & Judy Clemmey
They were responsive at all times, deadline driven but never compromised on quality. Each time we visited our home we were always proud to see the Costa Construction sign prominently featured on our site.
Bruce & Cheryl Pople
The designers listened to our list of wants and needs and created a perfect design to match. We knew at all times where the house was up to and what was happening next.
David & Michelle Chamberlain
Nothing was too much trouble for them --- even for last minute alterations to plans made during building.
Gordon & Jean McLachlan
I would like to thank everyone at Costa Constructions for their commitment to be one of the best builders on the Sunshine Coast, and I would not hesitate in recommending or using them to build for me again.